Service and Support

We Guarantee Up To 99% Equipment Uptime, Lower Costs And A Better Way Of Doing Business And Treating Patients.

While OSI's service saves you money, our uptime guarantee ensures that your qualified radiation therapy equipment will be up, running and generating income. It's a combination of benefits that ensures both a better return of your equipment investment and reliable, accurate therapy for your patients.

From the expertise and experience of our people to our parts inventory and service model, our organization is designed to provide a higher level of service and maximum uptime. As a result, OSI offers a quality and range of service un-approached in our industry:

OEM factory-trained service engineers with designated specialties in specific models and brands — including Varian, Elekta and Siemens systems

24/7 service availability — we'll be there to assist you on the phone in minutes or at your door in hours

Rapid response on-site service throughout the US, plus locations in Puerto Rico and South America

We can support most brands and models of radiation therapy equipment, regardless of where you purchased it

A broad range of service contracts is available that can eliminate risk, control or cap repair and maintenance costs, improve budgeting and augment your in-house capabilities (See our service contract options)

An inventory of more than 10,000 parts for most every OEM Linear Accelerator model including Varian, Elekta, Siemens — including those equipped with Multi Leaf Collimators, IMRT and IGRT delivery. We also have parts for your CT imaging devices in stock.

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